You can also use sms with a call queue or auto receptionist. Zoom phone sms allows you to send and receive text messages (sms) using the zoom desktop app, mobile app, or zoom web app Zoom utilises underlying messaging application service providers and carriers (whether fixed or wireless) to deliver your text messages to intended recipients.
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You can only receive sms messages from short codes
10dlc is a system for sending a2p.
Be aware you have a huge rate limit on sms text that they don't tell you about We ported all our phone numbers over only to run up against the rate limit and now waiting for approval while customers and vendors left waiting 3 weeks to get approval is ridiculous. I tried texting my new zoom number again this morning, and i can still receive text messages but not send them
I've attached a screenshot of the error i'm getting. Learn how to configure sms at an account, site and user level, set the data retention policy, and view messages sent and received by phone users. Sign in to the zoom web portal as an admin with the privilege to edit account settings In the navigation menu, click advanced, then click sms campaign
Click on the name of your approved sms campaign, to update your existing campaign, or click create sms campaign to create a new campaign.
If you or a user still receive the error “ message could not be sent ” after checking for any current outages, verifying sms capability, and checking firewall ports, then submit a request to zoom support to assist with troubleshooting.
